The Water Damage Restoration Process

SERVPRO of Mankato/Owatonna is equipped with the specialized knowledge and advanced tools necessary to effectively restore your property following floods, leaks, bursts pipes and other water-related incidents. Our water damage restoration process combines expertise with a systematic approach to water removal and cleanup, ensuring the swift and thorough recovery of your home or business after any scale of disaster.

Our process is characterized by its speed, efficiency, and adaptability to your unique situation. Leveraging our team of highly trained technicians, we employ a scientific understanding of the drying process. SERVPRO experts follow a proven scientific method to accelerate the drying of your property, utilizing cutting-edge monitoring equipment. Additionally, our team utilizes a recently developed tool designed to capture and track each step of the restoration process according to industry best practices and standards.

At SERVPRO, we prioritize precision and effectiveness in every aspect of water damage restoration. By combining our experience with state-of-the-art technology and a meticulous approach, we ensure a comprehensive restoration that adheres to the highest industry standards. Trust SERVPRO of Mankato/Owatonna to deliver a seamless and professional water damage restoration process tailored to your property's unique needs.

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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