Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When providing solutions to water damage in a home or business it is important to know what we are dealing with. In order to cater our services to your specific needs, inspection and assessment are crucial. Without knowing the scope of the situation it is difficult to know what equipment will be needed and what we should be prepared for. The detailed inspection and assessment are also used to plan our course of action. Planning what equipment will be used and where it will be placed helps reduce the amount of time it takes to dry. It can also help reduce damage as the moisture has less time to spread and cause more damage.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction