Our production manager Kyle Crout was fantastic. He was very thorough as well as extremely polite and empathetic. He took care of our home as though it was his own. 100% would recommend Kyle for any job you may have for SERVPRO! I felt confident that my home was water free after he completed his recommended water mitigation treatment.

Everyone was very knowledgeable about the process and very friendly.

Dear Ken:

Thank you again for the prompt, attentive and thorough service your crew provided.

David

Thank you so much! You made a process that was confusing and new to us a lot easier than it could have been!

Excellent job restoring the carpets at my mothers house.

My basement had started to flood, so I called SERVPRO to come dry out my wet carpet and help me with my rain issues. They had two guys, Logan and Kyle out to my house very quickly to take care of the damage from the inches of water in my basement. They are quick with their work and really do care about their customers homes.

Amazing professional staff. That met our needs.

Logan and Kyle were very professional and I would highly recommend them to everyone!

I want to thank you and your crew. Even with all this rain I have had no more troubles with sump pump. Your crew was amazing - always had a smile for me and were very polite. Again thanks - it meant so much. 

Thanks for your prompt and excellent service!

We called SERVPRO for help with water in the lower level of our home from a sump pump issue. We were very pleased with the service we received. They explained the process, were very prompt and professional. Thank you SERVPRO. Ruth Little

Ken,

Thanks for all your help getting our house dried out, myself and Deb are grateful for your quick response,, getting someone here and their professional work. Sincerely Steve & Deb Suedbeck

The service was outstanding! Ken always kept us updated with the process and ensured everything was dried appropriately... which even meant he came out on the weekend!
With the weekend work we can continue our process and hopefully have our basement back to normal within a week/week and a half of the incident!

Thank you SERVPRO! We had water damage in our basement on the morning of July 3rd. I reached out to SERVPRO that afternoon and received a call back within 20 minutes. Ken told me that they would be out to my house the very next day, July 4th. The next morning, Ken and his team showed up at our house and immediately began to get to work drying out our basement. Through the whole process, Ken did an amazing job at keeping in touch with us and letting us know what he was doing, what needed to be done, and when he was going to do it. We were extremely happy with the results and services that Ken and his team produced. We would highly recommend them to anyone who asks. Thank you for helping us get our basement back! -The Carlson's

We got 8 inches of sewer backup in our basement on Sunday night. Monday tried to carry up our things from the basement but soon realized it wouldnt work (I had my foot in a cast). Got ahold of Ken Monday night and they were at our house Tuesday morning working their butts off till they got the job done. Thank you for making a trying time more bearable, Paul and Dawn