Technicians that go Above and Beyond

3/18/2024 (Permalink)

SERVPRO technicians exceeding customer satisfaction.

At SERVPRO® of Mankato/Owatonna, exceeding customer expectations is our priority. We are committed to helping you overcome water damage and other disasters, striving to make the restoration process as seamless as possible. With SERVPRO, you can trust that your property is in capable hands, and we'll work tirelessly to ensure that it's "Like it never even happened."

"Our production manager Kyle Crout was fantastic. He was very thorough as well as extremely polite and empathetic. He took care of our home as though it was his own. 100% would recommend Kyle for any job you may have for SERVPRO! I felt confident that my home was water-free after he completed his recommended water mitigation treatment."

Jennifer S.

At SERVPRO® of Mankato/Owatonna, our technicians treat your home and belongings with the utmost care and respect, just as they would their own. We prioritize thoroughness, politeness, and empathy in our service, ensuring that your property is restored to its pre-damage condition efficiently and effectively. We're always Here to Help® Call us today at 507-200-3700 for prompt and professional restoration services.

SERVPRO® franchises are independently owned and operated.

Choose SERVPRO for your restoration needs.

3/5/2024 (Permalink)

Choosing the right cleaning and restoration provider is important.

When disaster strikes, choosing the right restoration partner is paramount to reclaiming normalcy swiftly and efficiently. At SERVPRO of Mankato/Owatonna, our commitment to excellence sets us apart as the preferred choice for restoration services.

IICRC Certifications:

SERVPRO® proudly holds certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), a globally recognized standard-setting body for the restoration industry. Our technicians undergo rigorous training to achieve and maintain these certifications, ensuring that they are equipped with the latest industry knowledge and techniques.

Ongoing Training:

At SERVPRO, we believe in the power of continuous learning. Our technicians participate in ongoing training programs to stay abreast of the latest advancements in restoration technology and methodology. This commitment to education ensures that our team is well-prepared to handle any restoration challenge with precision and expertise.

High-Powered Industrial Drying Equipment:

Efficiency is at the core of our restoration process. SERVPRO invests in cutting-edge, high-powered industrial drying equipment to expedite the drying and restoration phases. Our advanced technology allows us to mitigate damage swiftly, minimizing the impact on your property and reducing downtime.

Technicians Striving for Excellence:

Our team of dedicated technicians is driven by a passion for excellence. From initial assessment to the final touches of restoration, our professionals are committed to delivering the highest standard of service. Each member of the SERVPRO team takes pride in their work, ensuring that every restoration project is completed with meticulous attention to detail.

Customer Satisfaction:

At SERVPRO, customer satisfaction is not just a goal – it's our commitment. We understand the stress and disruption that comes with property damage, and our team is dedicated to providing empathetic, responsive, and reliable service. Your satisfaction is our top priority, and we go above and beyond to exceed your expectations.

Choose SERVPRO of Mankato/Owatonna for a restoration experience that combines industry expertise, advanced technology, and a genuine commitment to customer satisfaction. When you trust SERVPRO, you're choosing a partner dedicated to restoring not just your property but also your peace of mind. We’re always Here to Help.®

SERVPRO franchises are independently owned and operated.

Our SERVPRO teams are available 24/7 for you!

2/27/2024 (Permalink)

Our commitment to restoring your property with precision and care!

When water wreaks havoc on your property through floods, leaks, or other unforeseen events, SERVPRO of Mankato/Owatonna stands as your trusted partner for a comprehensive restoration. Armed with both professional expertise and cutting-edge equipment, we specialize in the meticulous restoration of homes and businesses after any size disaster. Our team's professionalism is exemplified not only by our Institute of Inspection Cleaning and Restoration (IICRC) certification but also by our extensive experience, exceptional skills, and state-of-the-art equipment.

Professional Approach:

With a scientific approach to water removal and damage cleanup, our seasoned professionals are well-versed in addressing the aftermath of floods, leaks, and water-related incidents. We bring a wealth of experience to the table, ensuring that every step of the restoration process is executed with precision and efficiency.

Client Testimonial:

“We were on vacation, and our neighbor discovered a burst pipe in our basement. Unsure of what to do, she remembered a magnet from SERVPRO® at the Steele County fair and gave them a call. Their prompt response, assistance in turning off the water main, and comprehensive restoration efforts saved our home from extensive damage. From drying the house to coordinating with the plumber and handling insurance paperwork, their professionalism and support were invaluable.”

24/7/52 Availability:

Water damage can strike at any time, day or night. Recognizing the urgency of such situations, our Mankato/Owatonna professionals are available 24/7/52. Whether it's a minor leak or a major flood, our dedicated team is ready to provide emergency water and flood damage restoration services promptly and efficiently.

In times of water-related emergencies, trust SERVPRO of Mankato/Owatonna for unparalleled professionalism, expertise, and reliability. 

Our commitment to restoring your property with precision and care sets us apart as your go-to partner in water damage restoration.

SERVPRO's 24/7 Restoration Rescues Frozen pipe disaster

1/10/2024 (Permalink)

An undetected Frozen Pipe Break in a wall caused extensive damage.

Bathroom frozen pipe restoration can be a homeowner's nightmare, especially in regions like Minnesota where freezing temperatures can wreak havoc on plumbing. When faced with a flooded bathroom due to a burst pipe, a swift and effective response is essential. In such crises, SERVPRO® professionals stand out as the go-to solution for comprehensive restoration.

The 1-4-8 response guideline of SERVPRO ensures a rapid and efficient approach.

1. Within the first hour of your call (the 1), SERVPRO teams mobilize to assess the situation. This quick response is critical in mitigating further damage and minimizing the overall restoration costs.
2. The next four hours (the 4) involve formulating a detailed restoration plan and communicating it to the homeowner and insurance representatives. This transparency ensures that everyone is on the same page and allows for quick decision-making.
3. Finally, within eight hours of your initial call (the 8), SERVPRO professionals initiate the restoration process. This includes water extraction, drying, and addressing potential secondary damages such as mold growth. The efficiency of the 1-4-8 response model is a testament to SERVPRO's commitment to swift and thorough restoration, ensuring that your bathroom returns to its pre-flood condition.

Tip: If you don't regularly use an extra bathroom in your basement home, keep the doors open to allow warm air circulation to both the plumbing and bathroom to prevent frozen pipes. 

SERVPRO of Mankato/Owatonna’s expertise extends beyond just fixing visible water damage; they understand the importance of addressing underlying issues to prevent future problems such as mold. By entrusting your bathroom frozen pipe restoration to SERVPRO professionals, you not only ensure a prompt and effective solution but also gain peace of mind knowing that your home is in capable hands. Don't let a burst pipe turn into a prolonged headache—make SERVPRO of Mankato/Owatonna your first and only call for swift, reliable restoration.

Call us today at 507-200-3700 for prompt, efficient, and reliable restoration services. We are here to make the frozen pipe damage “Like it never even happened.”

SERVPRO® franchises are independently owned and operated.

Another Satisfied Customer

11/13/2023 (Permalink)

SERVPRO strives for Customer Satisfaction!

SERVPRO® understands the worry and concern many homeowners and business property owners face when discovering a mold outbreak or infestation. Our technicians are trained by the (IICRC) Institute of Inspection Cleaning and Restoration Certification and have seen a vast amount of different and unique mold situations. Our years of experience and advanced tools and techniques offer peace of mind to the communities we serve.

Our technicians, sometimes specifically called by name, are why many choose SERVPRO of Mankato/Owatonna. Here is a recent review outlining the incredible work our certified technicians provide to keep our community safe from mold infestations.

Kyle was awesome. Mold removal is never fun and he made it as quick and painless as it can possibly be while still explaining everything really well. Even dealt with the surprise of a dead mystery animal in the wall. Communicative. Professional. Left it clean with no mess for me to deal with. Highly recommend.

Lori J

SERVPRO is your trusted partner in mold remediation. We are here for you and ready to help tackle any size mold infestation. Our team will provide a comprehensive plan to tackle your mold concerns (Big or small) because we’ve seen and restored it all. For prompt, efficient, and successful mold remediation, call our offices today at 507-200-3700.

SERVPRO franchise is independently owned and operated.

SERVPRO Technicians Hard at Work for You

8/11/2023 (Permalink)

Technicians are performing restoration work.

Why Choose SERVPRO of Mankato/Owatonna for Emergency Water Damage Restoration?

Our technicians are certified, attend regular training and continued education on the most up-to-date best practices, guidelines, and regulations in all restoration services we provide. Equipped with experienced knowledge, expertise, advanced moisture-detecting tools, and powerful industrial drying equipment, our technicians will take care of your damage as if it were their own.

• Advanced moisture-detecting tools to find hidden water damage.
• Powerful water extraction equipment to remove any size amount of water from your property. 
• Industrial-sized dehumidifiers to properly remove the excess moisture inside ceilings, walls, and flooring.
• Powerful air movers and fans dry the structure to normal humidity levels. 
• Highest certified education/training, and always on top of new and advanced restoration techniques and best practices.
• We monitor and document all services for you and your insurance company.
• Embrace the Restore vs Replace approach to save you money, keep your cherished belongings, and bring stress-free Insurance claim services.
• Our office wizards will help you with all the insurance paperwork.

When your Mankato/Owatonna area home or business has water damage due to a burst pipe, or if an appliance failure floods your kitchen or your home suffers damage from a recent storm, our skilled team members can assist in mitigating your damage and restoring your home or business “Like it never even happened.”

SERVPRO of Mankato/Owatonna is always Here to Help® and we’ll deliver exceptional restoration services 24/7.

SERVPRO of Mankato/Owatonna has your back.

When faced with disasters, SERVPRO will be the best call you make, guaranteed. For Fast Emergency Water or Fire Damage Restoration, Mold Mitigation, or Specialized Cleaning Services, Call us at # (507)-200-3700.

Franchises are independently owned and operated.

24/7/52 Services that are always available for you

2/23/2023 (Permalink)

Count on SERVPRO to have your back, even while on vacation!

Our teams are available 24/7/52 for you!

SERVPRO of Mankato / Owatonna has the expertise and equipment to properly restore your property after floods, leaks, and more. With our experience and scientific approach to water removal and water damage cleanup, we can dry and restore your home or business after any size disaster. Not only are we Certified by the Institute of Inspection Cleaning and Restoration (IICRC) but we have loads of experience and stellar skills and tools to get the job done right.

            “We were on vacation and had our neighbor routinely check on our home and a pipe had burst in our basement. She felt so bad this happened on her watch. She had no idea how to clean it up or what to do. I asked our neighbor to remain calm, take a few breaths of air, and then turn our water main off. With bad cell phone reception in a different country, I remembered I had a magnet on my fridge given to me by technicians at the Steele County fair in Owatonna and asked her to call them. I was so glad I kept that magnet because it literally saved my home from so much damage. They helped dry my house, fix the issues, called the plumber for me, and kept me informed on every step of the process through emails. They even helped with insurance paperwork, the communications with my agent and adjuster. I was so relieved for all their help and won’t hesitate to call them again should I need to.”

Water damage happens at all times of the year, day or night which is why our Mankato/Owatonna professionals are on call 24/7/52. If you experience the above scenario, don’t hesitate to call us for emergency water/flood damage restoration services at 507-200-3700.

Franchises are independently owned and operated.

Faster to any size disaster

11/18/2022 (Permalink)

Arriving promptly to a service call

SERVPRO of Mankato/Owatonna is Faster to any size disaster. Having a professional company like SERVPRO handle your water damage is the best choice you can make.

Why? Because we have stellar technicians who have gone through massive amounts of training, use the most advanced technology and industrial grade equipment and will handle any size disaster at any time of the day. 

Let's face it. Water damage is never planned but every water damage is an emergency. If not assessed and treated immediately secondary damage such as microbial growth can occur making more costly repairs and lowering the chances of restoring a family's home and contents. 

Our goal is always RESTORE VS REPLACE. That is perhaps why many insurance companies require homeowners to hire accredited professionals (like SERVPRO) in fire and water damage restoration. 

Our technicians receive great feedback from our customers because we do everything in our power to make the damage "Like it never even happened." 

If you experience vandalism, require biohazard clean-up or endure a flood, fire; suspect mold or need any commercial or residential deep cleaning, give us a call at 507-200-3700. We are Here to Help.

Choose SERVPRO of Mankato/Owatonna for all your water damage emergencies

9/1/2022 (Permalink)

Our technicians are prepared for all the ages in your family when you experience a water damage emergency:)

Why choose SERVPRO of Mankato/Owatonna? 

When your faced with a water damage disaster, our technicians go above and beyond to help make the damage less stressful on you and your family. 

Story Time…from our technician/owner operator to you.

I arrived at the residence to scope out the water damage emergency. The “washing machine failed to do its job” as the homeowner had put in those exact words. I could tell it was a stressful event for her. I started the inspection immediately and turned the water off and got to work. After all the water was extracted, I went to my truck to grab equipment to start the drying process and saw a little boy watching me in the window. We always carry little green SERVPRO ducks in the dash of our vans, so I grabbed one on my way inside the home. Little did I know there were two more kids and I had only one left in the van that afternoon. I mean, “what we’re the chances of that happening?” As promised, the very next day, I brought more. The kiddos had such a great time playing with the SERVPRO ducks and it kept them busy while I discussed the next steps of the restoration process. I gave the mother a few more ducks to stash in case the children lost them. That was the highlight of my day, seeing those happy faces, mom included, and I was glad to help. 

Ken

At Mankato/Owatonna, we will go above and beyond to help you and your family during a water damage crisis. 

If you find yourself in need of water damage restoration services, seek no further than the professional crews at Mankato/Owatonna. We are here to make the damage “Like it never even happened.” You can reach us at 507-200-3700 or online here, by submitting a contact form for us to call you at your convenience. 

 Franchises are independently owned and operated 

Moisture Can Lead to Mold

8/24/2022 (Permalink)

We have the advanced equipment, resources and training to handle any mold remediation situation.

Our teams at SERVPRO of Mankato/ Owatonna are ready and prepared for any water damage that can occur to your home or business.

Moisture hides in cracks, under floors, behind baseboards, within drywall and the list can go on and on and we’ve seen it all.  Our certified and trained Water Restoration Technicians have the best professional equipment to measure the moisture in your home and in all those unsuspecting place.  You just never know where moisture can hide but if it’s not found and professionally dried, secondary damage such as mold can occur. 

Trust the professionals. Here is an outline of the water damage restoration process below:

1. The restoration process begins when you call us. Our team will ask pertinent questions to help us better understand the equipment and resources to bring.
2. While on site at your property, we determine the scope of your water damage at the current stage. Then, we inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
3. The water removal process begins immediately, and our team removes the majority of the water by using powerful industrial pumps and vacuum extraction units to quickly remove hundreds or thousands of gallons of water from your property, which helps prevent secondary water damage and possible mold growth.
4. Our Water Restoration Technicians will take room measurements, temperature readings, and relative humidity readings to determine the optimal number of commercial air movers and dehumidifiers needed to dry your home or business.
5. In addition we clean, remove, and pack up any contents that are in your space as requested.  We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using an array of techniques and solutions. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
6. Restoration is the process of restoring your home or business to its pre-water damage condition.  It could take a day or many days depending on the damage. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.
7. We will ensure that you understand each step of the process and document all work with photos, meter readings, and provide this to your insurance team if you chose to make an insurance claim as well as communicate directly with your adjuster.

If you face damage to your home or business, call SERVPRO of Mankato/ Owatonna at 507-200-3700 for fast, emergency restoration help.

ONE CALL-DOES IT ALL

6/21/2022 (Permalink)

Technicians available to help you 24/7/365

Why call SERVPRO of Mankato/Owatonna for professional water damage mitigation? 

As an IICRC Certified Firm and trusted leader in the restoration industry, SERVPRO of Mankato / Owatonna has highly trained technicians that are dedicated to responding faster to any size disaster. Our staff is highly trained in property damage resulting from fire damage, water damage, stubborn mold growth, and more. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs in a timely manner because we’re:

• “Faster to any size disaster.”

• Will handle everything from start to finish, even helping with all the insurance paperwork and communications with your adjuster. 
• We have powerful industrial equipment to handle any size job. 
• On call 24/7/52 which means you’ll always be greeted by a friendly voice no matter what time of day or night you call for help
• We are always on top of the latest trends, practices of water damage restoration 
• Certified in every service we offer
• Guarantee on all our work performed in your home or business 
• This list -could go on and on

Our knowledge of water damage restoration will make your eyes pop. No, we’re not kidding. IICRC training, e-learnings, and continued education are just a few trainings to mention we employees undergo to be the best restoration specialists available for you 24/7/365. For a more detailed list, visit our website training pages for yourself to see the training all our staff takes pride in.

Know, that when you call SERVPRO of Mankato/Owatonna, you’ll be making the right phone call. We’ve got your back and we’re always Here to Help®

Give us a call at 507-200-3700 as soon as you notice any signs of water damage.

SERVPRO of Mankato/Owatonna is here for you

3/22/2022 (Permalink)

Powerful industrial equipment, exceptionally trained Technicians and 24/hr service for you.

Why choose SERVPRO of Mankato/Owatonna when you experience a flood/fire or mold emergency?

Let us tell you why.

SERVPRO of Mankato/Owatonna has been serving the communities of Blue Earth, Steele and Waseca counties and surrounding counties since 2018. Before that, the owner, Ken Green, serviced other metro areas in a previous franchise and more. 

With over 20 years of experience, owner/operator, Ken Green and the teams at SERVPRO of Mankato/Owatonna have been compassionate about helping others during stressful and difficult times. 

We know that when you are facing a sudden disaster, such as a flooded laundry room, mold in the guest bathroom or "Gasp" a basement filled with sewage; it can become scary and anxiety levels can quite literally climb the levels of your home. 

SERVPRO of Mankato/Owatonna understands how stressful these situations can be. We see it every single day. However, everyone's situation is different, but the super skilled and certified technicians at SERVPRO of Mankato/Owatonna know how to handle each and every scenario and damage you may come across.

Don't fret, climb the walls of your home, or scream; actually, scream quick if you'd like but then, call the professionals at SERVPRO of Mankato/Owatonna at 507-200-3700. You'll be glad you did. 

We can attack any size disaster. Big or small. It doesn't matter to us if the mold is just a small spot in the celling, or if your entire basement is covered in sewage or water. We have your back with powerful industrial grade extraction and air mover equipment, top notch cleaning methods and solutions and one very valuable asset we bring to each and every destination we're called to:

• Initial and ongoing training at SERVPRO’s Corporate Training Facility
• Regular IICRC industry certifications
• Ongoing online E-learnings
• Employee Certification Training in all services offered and needed to get your life back after disasters strike. 

You can trust the technicians at SERVPRO of Mankato/Owatonna have the professional training and skills, not to mention, the "quick, fast acting know how" to handle even the toughest, most complicated disasters that can happen in a home or commercial building. 

Call SERVPRO of Mankato/Owatonna at 507-200-3700 for 24hr emergency services. We'll make all the mentioned disasters, "Like it never even happened."

When You Need Help NOW

3/9/2021 (Permalink)

Our team is ready to help 24/7 day or night

SERVPRO of Mankato/Owatonna provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in southern MN. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs quickly!

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 or use our ZyraChat function on our website.

SERVPROmankatoowatonna.com

507-200-3700

Residential Services

Whether your home needs emergency flood control or mold remediation, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Mankato/Owatonna commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation

We are the experts in your area ready and on call to help when disaster strikes. Call your locally owned location in Mankato/Owatonna for a quick response at 507-200-3700.

Insurance Clients

11/20/2020 (Permalink)

SERVPRO of Mankato/Owatonna is Here to Help through the entire claims process

SERVPRO franchise professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO franchise professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO franchise professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO franchise professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

• A Complete Electronic Job File.
• First Notice of Loss.
• Detailed Estimate.
• Digital Loss Photos.
• Scanned Forms and Paperwork.
• All delivered by email or hard copy.
• On-line Access to All Files.
• New Assignments.
• Pending Jobs.
• Completed Jobs.
• Informative Reports to Improve Results
• Job Cost Data.

• Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

• A Customer Care Center to achieve prompt handling of the claim.
• Implementation of best practices and job process programs.
• National Accounts qualification criteria and annual compliance checks.
• Crew and vehicle standards.
• Insurance requirements.
• File documentation requirements.
• Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO franchise professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO franchise professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

The Cleaning Experts You Need Now

11/9/2020 (Permalink)

Here to Help SERVPRO of Mankato/Owatonna

SERVPRO is Here to Help During This Time of Need

During these unprecedented times cause by the Covid-19 pandemic, we are here to remind our customers that we are specialists in cleaning services that go far beyond janitorial services. 

Specialized Training

We are prepared to clean and disinfect your home or business in accordance to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants. We have the training, staffing, equipment, and cleaners needed to do any scope of work.

The CDC recommends cleaning and disinfection of high-touch or high-traffic areas in your home such as counters, tabletops, doorknobs, light switches, bathroom fixtures, phones, keyboards, remotes, and electronic devices. In commercial spaces they recommend the disinfection of:

• Kitchens/Breakrooms
• Bathrooms
• Classrooms/School Facilities
• Office Areas
• Retail Spaces
• Water Fountains
• Sinks
• Shelves
• Sales Counters/Registers
• Carpets and Rugs
• Stair railings
• Elevators
• Playground Equipment
• Residential Halls
• Elderly Living Facilities
• Fitness Facilities or Equipment
• Daycares/Childcare 

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Many products in the SERVPRO product line carry the EPA-approved emerging pathogens claim. While there are currently no products tested against the specific strain of the coronavirus, we follow all guidelines as provided and updated from the CDC and local health officials. 

Call Today for Proactive or Reactive Covid-19 Cleaning with the Certified: SERVPRO Cleaned Program

Call SERVPRO of Mankato/Owatonna now!

507-200-3700

Highly Trained Professionals

10/1/2020 (Permalink)

Let SERVPRO of Mankato/Owatonna guide you

We keep up with every bit of training to assist our Southern Minnesota homes.

When a Southern MN homeowner tries to determine the extent of a water loss, both instincts and common sense can fall short. When water gets loose inside your home, it can migrate far from the original plumbing break, roof leak, or appliance breakdown. Without the tools to detect the path the water followed, significant damage can go unnoticed. Our investments in education and innovative moisture identification tools help avoid additional expense and secondary damage, why we offer our help. 

Water Detection is a Science and an Art

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) courses our managers and production technicians master covers the expected and unexpected behavior of water damage inside a Southern MN home. The lathe and plaster and stucco construction of signature Arts and Crafts structures are both charming and capable of hiding water damage when it is minor and manageable. Our training and experience in tracing water meanderings behind walls and built-in fixtures explains why we are skilled in finding and solving water problems before the integrity of your home is compromised.

Aging Heating and Plumbing Plus Temperature Extremes Equal Water Damage Challenges

When your dining room oak floor develops cupping and crowning the search for a water source can be daunting. Older homes often retain their 100-year-old gravity heating, with old radiators filled with hot water from the boiler in the basement warming spaces. Rusted pipes and failing valves can slowly saturate the floor, unnoticed at first as the issue begins and then spreads from behind the radiator at the wall. Mold development on a main level wall or ceiling can trace to ice dam development the previous winter, moisture seeping in the attic from clogged gutters eventually traveling downwards. Our familiarity with this type of insidious damage is why SERVPRO of Mankato / Owatonna can respond quickly and reliably to your water damage challenges.

Sensitive Moisture Meters and Infrared Cameras

The availability of and skill in using water detection tools are why SERVPRO crews can outline water damage with accuracy and confidence. Infrared technology indicates the presence of water through temperature variations. Moisture meters establish relative levels of absorbed water in building materials. Periodic use of these tools throughout a water damage remediation project ensures we find and release liquids. Then our Applied Structural Drying (ASD)-certified technicians create an effective drying plan using the data, moving water out of structural components with temperature adjustments and air movement. Dehumidifiers capture the vaporized water for disposal. Moisture measurements continue until we reach designated levels, avoiding over or under drying.

Training and innovative equipment are two reasons why SERVPRO of Mankato / Owatonna efficiently mitigates and remediates hidden water damage. Call us at 507-200-3700 if you suspect your home, old OR new harbors damaging moisture.

 Click here to find out more: https://www.SERVPROmankatoowatonna.com/water-damage-restoration

Testimonial Tuesday

7/21/2020 (Permalink)

Facebook Testimonial

SERVPRO of Mankato/Owatonna strives to deliver high quality work and we love to get positive feedback and even handwritten letters from our happy customers.

Here are testimonials from real customers:

Taylor Tompkins

“They are a very helpful and thorough company. You definitely want them to help you with your home when you have a crisis! Very hard working people.”

Tabitha Flann

“Great team with professional service. If you are ever unfortunate to find yourself with water or fire damage make them your first call.”

Sara Schultz

“The service was outstanding! Ken always kept us updated with the process and ensured everything was dried appropriately... which even meant he came out on the weekend!

With the weekend work we can continue our process and hopefully have our basement back to normal within a week/week and a half of the incident!”

Carley Kempe

“I called SERVPRO because my basement flooded.  I was a mess as I had just installed new carpet!  They were so polite and so helpful and were very quick to respond!  They came out and were very knowledgeable and actually informed me that the problem was my sump pump!  They were very professional, even dressed professionally!  Their equipment was clean and they even wore protective wear on their feet which was very important as I said my carpet was new!  They got my basement all dried and cleaned up and to my surprise there isn’t even any smell!  Hands down the best company I have ever dealt with, I will definitely be referring to them and calling them again if I ever need!  Thanks again Ken for all your help, I really appreciate it!”

Turning what could be someone’s worst day into a positive outcome and hearing how we helped ease the stress makes us proud. From a basement leak to a full fire restoration job, we are here to help and keep our home and business owners in the loop until our job is done. As a family owned location, this is more than a job, this is caring for our customers beginning to end. For fire & water cleanup and restoration, call SERVPRO of Mankato/Owatonna at 507-217-6547. Faster to any size disaster. 

Why Choose Dry Ice Blasting?

7/6/2020 (Permalink)

At SERVPRO of Mankato/Owatonna, we value knowledge and expertise in many cleanup and restoration techniques. The newest technology we are now offering is Dry Ice Blasting. This is a non-abrasive, non-conducive, non-toxic, and non-flammable cleaning method. It is used as an environmentally friendly way to remove surface dirt, soot or contaminates as it is an approved media by the EPA, FDA and USDA. It easily dislodges the contaminates and is simply swept away or vacuumed up. There is no drying time after use either. This process can be used in cleaning food processing equipment, mold, smoke, fire or water damage, medical devices and other wood or metal production equipment. Dry ice is colorless, tasteless, odorless, waterless, and non-toxic and therefore never compromising taste, quality, or safety. It is even safe for electrical and plumbing fixtures. 

How does it work?

Dry ice blasting involves propelling pellets at extremely high speeds. The actual dry ice pellets are quite soft, and much less dense than other media used in blast-cleaning (i.e. sand or plastic pellets). Upon impact, the pellet sublimates almost immediately, transferring minimal kinetic energy to the surface on impact and producing minimal abrasion. The sublimation process absorbs a large volume of heat from the surface, producing shear stresses due to thermal shock.  This is assumed to improve cleaning as the top layer of dirt or contaminant is expected to transfer more heat than the underlying substrate and flake off more easily. The efficiency and effectiveness of this process depends on the thermal conductivity of the substrate and contaminant. The rapid change in state from solid to gas also causes microscopic shock waves, which are also thought to assist in removing the contaminant. (Wikipedia)

Benefits of Dry Ice Blasting

• No Water
• No Grit
• No Chemicals
• Non-conducive (safe around electrical connections)
• Reduces downtime for maintenance
• Ecologically friendly
• Saves money, time, labor, and materials
• No exposure to corrosive solvents
• Eliminates secondary waste
• Cleans without etching or damaging surfaces
• NO damage to sensitive machinery
• NO drying time

 Call SERVPRO of Mankato/Owatonna at (507)-200-3700 to find out if this is the solution for you.

Links:

https://en.wikipedia.org/wiki/Dry-ice_blasting

https://www.dryiceworks.com/blog/The-5-Most-Common-Questions-About-Dry-Ice-Blast-Cleaning_AE11.html

Key Things to Look for as Businesses Reopen

6/10/2020 (Permalink)

Aside from making sure the businesses you patron are Certified: SERVPRO Cleaned, there are a few other things to look for when evaluating if the property is safe for you and your family.

1.  Look for “signs” of clean.

When you first walk into a building, you should immediately take inventory of whether the space has been cleaned recently. A clean space should be free of visible dirt and trash. Fingerprints on doors and windows and stains on countertops and tables may indicate a relaxed attitude towards cleaning. High-touch surfaces should be disinfected regularly. Oftentimes, you can smell a freshly cleaned facility. Standalone sanitation stations are a good sign that preventing the spread of germs is a priority. You may notice physical signage stating when the space was last cleaned, who is servicing the facility, or details of a regular cleaning regimen. Many businesses are also hanging signage to remind guests and employees of proper social distancing standards.

2.  What adjustments have staff made?

Everyone has a responsibility to stop the spread of the coronavirus. The staff of retail businesses, restaurants, or community centers should be properly trained in CDC-approved cleaning methods. If employees are not using proper techniques or products, it might be because of a lack of proper training. Likewise, look for staff who are wearing gloves and masks and who are practicing safe distancing when interacting with customers. It is obvious when the business is not protecting its employees. People should come before profits.

3.  What adjustments has the business made to the physical space?

Many businesses and facilities have made physical changes to their buildings to help reduce the risk of spreading illness. The business may adjust the traffic flow of patrons to prevent congested areas. Contactless points-of-sale are becoming more common, and many businesses are constructing barriers between employees and guests. Some are even adding markers on floors to indicate safe distances. One good way to help prevent the spread of infection is to reduce the

number of touch points, such as propping doors open and opening windows to increase airflow. Some businesses are going a step further and reducing the number of guests allowed inside the space at one time.

4. Does it look like “business as usual?”

In the same way that the country changed following 9/11, what we once knew as “normal” may change forever. If a facility is still operating in the way it did before the coronavirus pandemic, there is a good chance the managers or staff are not taking the illness seriously and are not prioritizing the health of their employees and guests. Many have reduced their hours of operation or offered times when they are open only for at-risk individuals, such as senior citizens or those who are immunocompromised. Before stepping out of your door, check the company’s social media pages or their website for communications about their hours and the steps they are taking to protect patrons. These locations should be following federal, state, and local mandates regarding safety.

SERVPRO's Disaster Recovery Team

6/5/2020 (Permalink)

Did you know that SERVPRO has dedicated teams specialized in fast response to natural disasters?

SERVPRO’s Disaster Recovery Team is composed of the best of the best in restoration. SERVPRO of Mankato / Owatonna is proud to a part of the elite group of specialists who help to large losses and catastrophic events. From the Polar Vortex to Hurricane Harvey, no disaster is too big.

SERVPRO Franchise Professionals are uniquely positioned to efficiently respond to any catastrophic storm or event nationwide. With over 1,700 franchises strategically positioned across the nation, we are faster to any size disaster. No matter the event; tornado, hurricane, blizzard, or flood, we are available 24 hours a day 365 days a year. Immediate action is crucial as it limits further damage and reduces cost.

Our team is equipped to rapidly respond, board up, and promptly begin mitigation. As an IICRC certified firm, our crew members receive extensive training. They are not only trained and certified in restoration techniques, but also with our advanced technology, equipment, and cleaning products. Our elevated equipment has drastically impacted and improved industry standards.

SERVPRO of Mankato / Owatonna’s certifications include:

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CMT - Commercial Carpet Maintenance Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• OSHA - Other Training
• RRRP - Lead-Based Paint Activities and Renovation
• RRT - Carpet Repair & Reinstallation Technician
• WRT - Water Damage Restoration Technician

We are Cleaning Experts

3/16/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Mankato / Owatonna, 507-200-3700

Who should I call for fire and smoke damage restoration?

11/15/2019 (Permalink)

Home fire in St, James, MN.

SERVPRO of Mankato / Owatonna, your local fire damage restoration company, is Here to Help after smoke and fire damage affect your home or business.

Fire damages can be devastating to any home or business. Our team of experts is here to guide you through this crisis after the fire. Whatever questions or concerns you may have, our team has the knowledge and experience to address them. We are more than just a fire restoration company, we are a people company. We care about the property we are restoring but also the people living or working inside of it. That is why safety is our first priority, and helping make it "Like it never even happened" in every way we can is our second.

Our crew also has state-of-the-art equipment to clean up and restore your belongings as well as your property. Precious keepsakes and photos can be impossible to replace, so we always strive to restore rather than replace. Not only does this save your belongings, but it saves you money on items and furniture you otherwise would have had to replace.

If fire damage or smoke damage have caused damage to your home or business, call the cleanup crew that cares - SERVPRO of Mankato / Owatonna at 507-200-3700

Who should I call for water damage repair?

11/8/2019 (Permalink)

Water extraction in Owatonna after a line to the ice maker in their freezer broke.

SERVPRO of Mankato / Owatonna, your local water damage repair company, is here to help after you've experienced water damage in your home or business.

If your home or business has suffered from water damage due to broken pipes, ice dams, or refrigerator lines like the home in this photo, SERVPRO of Mankato / Owatonna will be there fast to extract the water and remediate the damage.

Prompt water remediation is especially important when water damage has affected hardwood flooring. Wood flooring in your kitchen can be costly and unfavorable to replace after water damage has warped it. Using an Injectidry system as shown in the photo, our team can restore and dry hardwood flooring to pre-water damage conditions.

When water damage affects your home or business, make sure you get the team with the experience and equipment to extract water and completely dry your home with validation and documentation. Call SERVPRO of Mankato / Owatonna at 507-200-3700.

Who should I call for flood damage restoration?

10/3/2019 (Permalink)

SERVPRO of Mankato / Owatonna is here to help when flooding impacts your life.

SERVPRO of Mankato / Owatonna, your local flood damage repair company, is here to help after you’ve experienced flooding or water damage in your home.

Whenever a storm, sewage backup, washing machine overflow, or sump pump failure cause flooding in your home, our highly trained team will be there fast.  

If you have experienced flooding and flood damage in your home, remember that safety should be top of mind. Flood waters can carry harmful materials and bacteria, so it is best to avoid it. You may be tempted to “DIY” your flood damage restoration, but this is not recommended due to the unknown factors in each unique situation. Our team utilizes protective gear and safety regulations because of these harmful things that could be lurking in the flood water. We also ensure that not only the water is removed, but also anything that could be unsafe or harmful to your family. Safety is our number one concern, and we hope it is yours as well! It is important that whatever flood damage restoration company you choose keeps safety in mind and aims to get your family back into a safe home as quickly as possible.

SERVPRO of Mankato / Owatonna is here to help when unsafe and unfavorable conditions make their way into your home. Our crew arrives quickly and helps you and your family return to normal and safe conditions while guiding you through this stressful time. Our goal is to make it "Like it never even happened."

Call 507-200-3700 for your flood damage repair needs.

SERVPRO Services in Waseca

8/23/2019 (Permalink)

SERVPRO is able to handle damage from flood, fire, storm, mold, any other disaster to hit your home or office.

Why SERVPRO of Mankato/Owatonna

Have you ever had to wade through a pond in your living room? Or, maybe you’ve returned to a half-burned home?  We hope you never have to deal with this but if you do, it’s always good to be prepared and respond quickly. With SERVPRO of Mankato/Owatonna as a partner, you can be better equipped to handle problems in your Waseca home or office!

Why SERVPRO?

1. SERVPRO is a leader in fire and water cleanup and restoration.
2. Franchise professionals have the training and experience to help make it “Like it never even happened.”
3. SERVPRO’s proven system helps to ensure a return to preloss condition.
4. We work with most insurance companies.
5. SERVPRO is available 24 hours a day, 7 days a week

SERVPRO doesn’t only handle fire and water damage. Other services include:

• Storm damage cleanup
• Mold mitigation
• Restoration
• Document restoration
• Electronics restoration
• Dry cleaning
• Reconstruction
• Biohazard cleanup
• General cleaning

With over 1700 Franchise locations across the U.S. and Canada, SERVPRO is never far away.

If your Waseca home or business experiences water or fire damage, you can count on SERVPRO of Mankato/Owatonna to be there for you.

SERVPRO's 1-4-8 Benefit

7/22/2019 (Permalink)

SERVPRO 1-4-8

SERVPRO of Mankato/Owatonna strives to bring every customer the 1-4-8 experience. 1-4-8 is our way of ensuring each customer receives quality service in a timely manner. It means that within ONE hour from notice of a loss, SERVPRO of Mankato/Owatonna will contact you to arrange for service. Within FOUR hours of loss notification, our team will be on-site to start services. The key to reducing damage and saving money is responding quickly to your damage. Within EIGHT hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person. After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction. By beginning services within just four hours, we can reduce the amount the amount of damage and get residents back into their home as quickly as possible. This also allows us to reduce business interruption for local business owners and help them get back up and running. About 50% of business’s never reopen after a disaster, but SERVPRO of Mankato/Owatonna is here to help by being “Faster to any size disaster” thanks to our 1-4-8 abilities.

Who Should I Use?

6/17/2019 (Permalink)

SERVPRO of Mankato/Owatonna

Emergency situations usually call for quick reaction. In cases where a home or business structure in Steele County is being compromised by unhealthy and/or unsafe conditions, we are the-fast-response you need to get relief.  Chaotic situations can be handled or endured in an orderly fashion with professionals and the right tools applied. When you must choose your clean-up/restoration specialist, you are likely considering a few important things:

• Convenient location
• 24/7 availability
• Professionalism
• Efficiency
• Honesty
• Experience
• Latest equipment

SERVPRO is the answer.

In a problematic and possibly chaotic situation, remember, we’re here to help.  SERVPRO of Mankato/Owatonna are business owners, homeowners and renters just like you so we understand the initial needs. Our promise to you is to provide the same quality and integrity based service that we, as your neighbor, may also need in the future.

Why SERVPRO is The Best Choice For Your Waseca Home

6/6/2019 (Permalink)

SERVPRO of Mankato/Owatonna

Why SERVPRO?

SERVPRO opened in 1967 in Sacramento, California. Ted Isaacson, the owner, sold his first Franchise in 1969.  SERVPRO headquarters moved to Gallatin, Tennessee in 1988. Now it has over 1700 Franchises in the United States and Canada.

What does SERVPRO do?

SERVPRO provides:

• residential & commercial cleanup of:
  • water/ flood damage
  • fire damage
  • storm damage
• mold remediation
• restoration

SERVPRO of Mankato/Owatonna performs these specialties, including:

• document restoration
• electronics restoration
• dry cleaning
• reconstruction
• biohazard cleanup
• duct cleaning

SERVPRO works directly with most insurance companies, and is available 24 hours a day, seven days a week.

Why SERVPRO of Mankato/Owatonna?  Each franchise is an individually owned and operated company. People who work for SERVPRO of Mankato/Owatonna live in the area.  Additionally, it has advanced expertise in water restoration along with specialized equipment in water removal and in advanced drying equipment. 

Technicians at SERVPRO of Mankato/Owatonna have extra training and certification in water restoration. The technicians document every step. You will know exactly what SERVPRO did, and how the process worked. 

We are proud to serve our local communities:

• Mankato
• Owatonna
• North Mankato
• Waseca
• Eagle Lake
• Mapleton
• New Richland
• Ellendale
• Amboy
• Pemberton

CARE & CAUTION IN NORTH MANKATO

12/21/2018 (Permalink)

When it comes to your home, SERVPRO is cautious and prepared to handle all your concerns.

As the leading restoration provider in Mankato and Owatonna, our technicians are trained to take care of your personal property. We will always ensure to take caution when in contact with items that can't be moved, items that are of great value to you and provide all measures of safety.

In this picture, we had to remove several ceilings due to a water damage from a storm. We taped up a containment area in this kitchen to ensure no debris dirtied or damaged the homeowners cabinets and counter tops.   

Our technicians not only take pride in the work they perform but also take precautions when it is warranted. 

SERVPRO of Mankato / Owatonna is prepared to take all safety measures concerning your home and it's contents!

SERVPRO KEEPS IT CLEAN IN MANKATO, MN

12/11/2018 (Permalink)

Cleaning Equipment

Because we are ''the cleaning experts'' SERVPRO of Mankato / Owatonna believes having clean equipment represents our profession in a great way.

After each job we do, we clean our equipment and perform maintenance checks before placing it back on our shelves. We know and understand all jobs are unique and may encounter debris, dust or worse-mold spores. As cleaning and mold experts we ensure our equipment is working at top notch performance and represents the highest standards of clean.

After journeying back from a long trip helping residential and commercial property owners with storm restoration services, we stacked all our equipment to be cleaned and checked. Our technicians spent more than the better half of a day performing quality checks and cleaning equipment.

You can count on SERVPRO to help with all your cleaning needs. Call today to schedule an assessment.

WHY SERVPRO?

11/28/2018 (Permalink)

Call SERVPRO of Mankato / Owatonna to help you. Our technicians are always ready to assist!

TOP OF THE LINE EQUIPMENT & SERVICES

Why call SERVPRO for your emergency services?

Let us tell you why. Because our technicians are highly trained and we only use top of the line equipment. The services were trained and certified in speak for themselves...

Certifications

• ASD - Applied Structural Drying Technician
• CMT - Commercial Carpet Maintenance Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - Other Training
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

And because SERVPRO of Mankato / Owatonna is faster to any size disaster, we come ready to serve you. The picture above shows how important it is to call us should you have water damage happen to you. We come with top of the line equipment to quickly remove the water in your home or business. 

You can count on SERVPRO of Mankato / Owatonna to help you through any disaster you may encounter. 

Did You Know?

8/22/2018 (Permalink)

Call today to schedule your Emergency Ready Plan

As many as 50% of business may never fully recover following a disaster? According to the latest industry research of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at your peace of mind.

By developing an Emergency Ready Plan with SERVPRO of Mankato / Owatonna your business minimizes interruptions by having an immediate plan of action. Knowing what to do and what to expect is the key to timely mitigation and can help minimize how fire and water damage effect your business.

SERVPRO knows that preparing for such disasters is key to recovering and having a plan is essential. The SERVPRO Emergency Ready Profile is a great tool to implement into your company emergency plan because having this ready is critical to responding to the needs of your business and the best time to prepare for a disaster is before it happens!

The advantages of the SERVPRO Emergency Ready Profile:

1. A no cost assessment for your facility. A great value.

2.  A concise Profile document that contains only the critical information needed in the event of emergency. It will only take a little time to complete and will not take you away from your current business projects but it will save you a lot of time having this plan in place.

3. A guide that helps you get back into your business building following a disaster thus minimizing the amount of time your business is inactive.

4. Establishes SERVPRO of Mankato / Owatonna as your professional disaster recovery team. You will have a recognized industry leader at your side and close by for the convenience of all Restoration services.

5. Identification of the line of command for authorizing work to begin. Having this plan in place minimizes further damage and faster response time.

6. The Emergency Ready Profile provides details such as shut off valves, priority areas and contact information. Having a quick reference of what to do and who to call is essential and now at your fingertips by using the Emergency Ready app on your smart phone.

SERVPRO of Mankato / Owatonna is ready for whatever happens. Are you?

Call today to schedule your Emergency Ready Profile at (507) 200-3700.