24/7 Emergency Service
SERVPRO of Mankato/Owatonna Employee Photos
Carissa
With a strong background in customer service and office administration, Carissa serves as our Director of Operations. She holds several key certifications, including IICRC and WRT, ensuring that every detail is expertly managed.
Restoration Leadership Team
Colin and Kyle lead our production teams, each bringing years of experience in Water Restoration, Fire Restoration, and Construction. Their combined expertise and leadership ensure that every project is handled with precision, from start to finish, providing top-quality service in challenging restoration scenarios.
Kyle
Kyle is our Restoration Manager and a dependable leader, especially when disaster strikes. Known for his approachable and friendly demeanor, Kyle excels at keeping customers informed and reassured throughout every stage of their restoration project. His clear communication and expertise ensure that clients are well-supported, making the entire process as smooth and stress-free as possible.
Colin
Colin’s calm and steady presence during a crisis provides invaluable leadership when it’s needed most. As our Restoration Manager, he brings a wealth of expertise to every project, holding certifications such as IICRC, WTR, ASD, OSHA 10, and FSRT. Colin’s extensive qualifications and composed leadership ensure that each restoration job is handled with confidence and professionalism.
Grace
Grace is a Lead Technician on our Restoration team, known for her positive attitude and friendly smile, which bring a comforting presence to even the toughest jobs. Her expertise, combined with her approachable demeanor, ensures that every project is handled with professionalism and care, making her an invaluable asset to our team.
Conner
Conner is one of our Restoration Leads, known for his strong work ethic and his kind, customer-focused approach. His dedication to both the job and the people we serve makes him a valuable leader on our team, ensuring each project is completed with care and professionalism.
Ashley D.
Ashley is the backbone of our office operations and scheduling. As the first person many of our customers speak to, she immediately puts them at ease with her friendly and reassuring demeanor, confidently guiding them through the process. In addition to managing scheduling, Ashley lends her talents to our marketing efforts, making her an essential part of both our customer service and outreach teams.
Dave
Dave is one of our experienced Restoration Technicians and handles many of our special projects. In his role, Dave is not only responsible for assessing damage and executing precise restoration plans but also oversees complex and specialized projects that require advanced expertise. His knowledge of restoration techniques, whether it’s water damage, mold remediation, or structural restoration, Dave’s commitment to excellence guarantees that every project is completed to the highest standard.
Abby
Abby is an experienced Restoration Technician who joins our team during breaks while pursuing her degree at Minnesota State Mankato. Her remarkable ability to jump into a project and see it through with efficiency and expertise makes her an exceptional contributor to our team.
Kayden
Kayden is one of our Restoration Technicians. His role involves assessing damage and executing tasks such as water extraction, structural drying, and mold remediation. Kayden’s positive energy, combined with his hard work ethic, ensures that each restoration job is handled with precision and care, making him a valuable asset to our team.
Luke
Luke is a highly valued Restoration Technician on our team, always ready to lend a hand and step in to ensure every project is a success. As a Restoration Technician, he plays a crucial role in tasks such as assessing damage, performing water extraction, drying structures, and carrying out mold remediation and repairs. His dedication to these tasks, along with his teamwork and initiative, make him an essential part of our operations, consistently contributing to the success of each job.
Ashely
Ashley is our Customer Success Manager, expertly balancing her time between leading our marketing outreach efforts and guiding our valued residential and commercial customers through the entire restoration process. From start to finish, she ensures that every client feels informed, supported, and confident in the services we provide.
